Frequently Asked Questions

Most frequent questions and answers

What payment methods are used ?

We accept most debit and credit card payment. 

 

Will I receive a confirmation email when I order?

Yes, We will send you out a copy of your invoice itemising what you have purchased.

 

Can I amend my order ?

Once you have ordered products that are not a custom order, they are shipped the next working day. Please give us 24 hours notice if you wish to amend colour or sizing. Email us at team@fiitstyle.co.uk but please be sure to check before you confirm at checkout. 

Can I cancel my order ?

If you decide you want to cancel a non custom order, please email us as soon as possible at team@fiitstyle.co.uk

What should I do If I don’t receive my order ?

All orders are delivered via courier so can be tracked if they have not been delivered within 2 working days. Please email us at  team@fiitstyle.co.uk if you have not received your order.

What do I do if my order isn’t what I expected ?

If you’re not totally satisfied with your order, please email us at team@fiitstyle.co.uk and tell us what issues have occurred and a member of the team will be in touch within 48 hours.

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